Refund policy

At Ils Collections, we want you to be completely satisfied with your purchase.

Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:

• The item must be unused, unworn, and in original condition
• The item must be in its original packaging

Non-returnable items

• Sale items
• Gift cards
• Used or damaged items (unless received defective)

Refunds
Once we receive and inspect your return:

• We will notify you of the approval or rejection
• If approved, your refund will be processed within 5–7 business days to your original payment method

Exchanges
We only replace items if they are defective or damaged.

Return Shipping

• Customers are responsible for return shipping costs
• Shipping costs are non-refundable

Contact Us
For return requests, contact us at: ilscollections1@gmail.com